ArtiSales Help Center
Need help with ArtiSales? Find answers to common questions, troubleshooting guides, and get in touch with our support team.
Getting Started
Account Setup
How do I create an account?
Click “Join Waitlist” and fill out the form. We'll send you an invitation when your industry is ready.
What information do I need to provide?
Your email address and the industry you work in. This helps us prioritize rollouts.
How long does setup take?
Once you have access, setup takes less than 5 minutes.
First Conversation
How do I record my first conversation?
Open the app, click “Start Recording”, and begin your sales conversation. ArtiSales will listen and provide real-time guidance.
What if I make a mistake?
Don't worry! ArtiSales is here to help you improve. Every conversation is a learning opportunity.
Can I review my performance?
Yes! You'll receive a detailed report immediately after each conversation ends.
Using ArtiSales Features
Real-Time Coaching
- • Watch for subtle suggestions during conversations
- • Coaching appears without interrupting flow
- • Follow suggestions to improve immediately
- • Practice makes perfect - use it consistently
Conversation Review
- • Review reports immediately after calls
- • Focus on highlighted improvement areas
- • Track your progress over time
- • Share reports with your manager
Customer Insights
- • Review extracted customer needs
- • Identify missed opportunities
- • Prepare better for follow-ups
- • Build stronger customer profiles
Troubleshooting
Audio Quality Issues
Problem: ArtiSales can't clearly understand the conversation
Solution: Check your microphone settings, reduce background noise, and speak clearly. Use a quality headset for best results.
Missing Coaching Suggestions
Problem: Not seeing real-time suggestions during conversations
Solution: Ensure you have a stable internet connection. Check that your browser has microphone permissions enabled.
Report Generation Delays
Problem: Reports take too long to generate after calls
Solution: Longer conversations take more time to analyze. If delays exceed 5 minutes, contact our support team.
Language Support
Problem: ArtiSales not understanding your language
Solution: Currently supports English and Chinese. Ensure correct language is selected in settings.
Tips and Best Practices
For New Users
- ✓Start with shorter conversations to get comfortable
- ✓Review every report, even for successful calls
- ✓Focus on one improvement area at a time
- ✓Practice with the training scenarios weekly
For Teams
- ✓Set team improvement goals together
- ✓Share best practices from top performers
- ✓Use reports for constructive coaching sessions
- ✓Celebrate improvements and milestones
Still Need Help?
Our support team is here to help you succeed with ArtiSales.
We typically respond within 24 hours (business days)